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Partner Organisation Journey
Role: Institutional data-consumer with controlled access to aggregated Kaya Sync data
Org: External (financier, DFI, bank, ESG reporting body, or business partner)
Scope: Configured per partnership agreement: typically a specific corridor, operator subset, or client org
Preconditions
- Partnership agreement signed with Kaya Sync, with access scope explicitly defined
- Account provisioned by System Admin
- Receives data via periodic scheduled exports (daily or weekly); no real-time access by default
1. Access & Authentication
Step 1.1: Login
- Partner Organisation representative logs in via email/password
- Access limited to the partner data portal
Step 1.2: Scope Confirmation
- On login, sees only data within the configured partnership scope
- Cannot query data outside their agreement
2. Receiving Periodic Exports
Step 2.1: Scheduled Export Delivery
- System automatically generates and delivers exports on the agreed schedule (daily or weekly)
- Delivery method: secure download link via email, or SFTP push (as configured)
Step 2.2: Permitted Data
Partner Organisation exports may include only the following:
- Aggregated corridor performance reports — order volumes, delivery rates, SLA compliance by corridor
- Verified activity summaries — confirmed delivery counts, custody transfer counts
- Operator performance summaries — anonymised by default; identified only if explicitly agreed
- Finance-readiness indicators — delivery verification status for use in trade finance processes
- ESG and carbon impact data — aggregation plays executed, kgCO₂e saved, corridor benchmarking (if M11 enabled)
- Contract-defined scheduled exports — any additional fields explicitly named in the partnership agreement
Step 2.3: Data That Is Never Accessible
Regardless of agreement scope, the following are not available to Partner Organisations:
- Raw personal data (operator or designee PII beyond what the agreement explicitly names)
- Fraud detection logic or fraud flag reason codes
- Integrity assessment thresholds or scoring rules
- Settlement scoring algorithms or trust-tier calculation logic
- Unrestricted evidence bundles (raw video scans)
- Proprietary orchestration and optimisation logic
Step 2.4: Data Format
- Structured JSON or CSV
- Schema versioned; Partner Organisation is notified of schema changes in advance
3. On-Demand Query (if enabled)
Depending on the partnership agreement, a Partner Organisation may have on-demand portal access to query specific containers or orders explicitly named in the agreement. This is scoped to identifiers agreed in advance — no open corridor-wide or unscoped queries.
If on-demand query is enabled:
- Query by specific container ID or order ID only
- View custody chain summary for that shipment
- Download evidence summary (not raw video) for financing or audit purposes
Common Use Cases
Financier / DFI
- Uses custody chain summaries and delivery verification indicators as proof-of-delivery for trade finance
- Carbon impact data for climate finance reporting
Bank
- Operator performance summaries and finance-readiness indicators for credit scoring
- ESG reporting on corridor efficiency
ESG Reporting Body
- Carbon impact ledger exports for emissions reporting
- Corridor benchmarking data
Edge Cases
| Scenario | Behaviour |
|---|---|
| Partner queries data outside their scope | Access denied; returns empty result |
| Export contains fields beyond agreement | Fields suppressed at export layer before delivery |
| Partner reports missing data in export | System Admin investigates export job; redelivery triggered if confirmed missing |
| Partnership agreement updated (scope expanded) | System Admin updates scope; next scheduled export reflects new scope |